The self-service portal is new so if you were an existing subscriber you still need to activate your account. To do so, click here, please be sure to register with the email used when you originally subscribed.
Once your account is registered you should see your subscription. If you do not, you may have signed up with a different email, or there was typo in your email.
We’d be happy to help you find your account - drop us a line! Or give us a call Monday through Friday 9am - 5pm PST at 415-943-5763 and we'll make sure you're taken care of!