Monthly auto renewing Subscriptions can be cancelled at any time in your account beneath the “Your Subscription(s)” heading.
Under the picture of your box, there is a link to cancel your subscription.
If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle.
Cancelling your subscription does not automatically issue a refund - you will receive all boxes paid for.
Gift subscriptions cannot be canceled and are nonrefundable.
3, 6 or 12-Month auto renewing Subscriptions can only be cancelled within the first month in order to receive a refund for any remaining boxes.
You can opt out of the auto renewal at any time during the duration of your subscription. You will receive any remaining boxes in the current term however, you will not be billed again.
All sales are final and we do not accept returns on any boxes that have shipped.
Still have a question? Drop us a line! Or give us a call Monday through Friday 9am - 5pm PST at 415-943-5763.