It’s possible that USPS marked your box as delivered prematurely. If it’s been 3 business days or more since false delivery, let us know so we can take care of it!
Be sure to double-check your address to make sure everything’s up to date, too!
If you still have not received your box, please contact your local post office to locate it. If they are unable to do so, please submit a claim and email us with the claim number.
Still have a question? Drop us a line! Or give us a call Monday through Friday 9am - 5pm PST at 415-943-5763.